The private security industry in South Africa is an industry providing guarding, monitoring, armed reaction, escorting, investigating and other security-related services to private individuals and companies in the country.
Over the years there has been tremendous growth in the private security industry, not only in South Africa, but also in the rest of the world. The private security industry in South Africa is among the largest in the world, with over 9,000 registered companies, 450,000 registered active private security guards and a further 1.5 million qualified (but inactive) guards. Many times the personnel of the combined South African police and army.
The challenges faced by the industry are many, not the least being able to constantly track their employees, whether mobile on foot or in a vehicle, shift workers’ absenteeism, payroll integration for actual hours worked.
In addition, house or complex owners and managers require quality of service and maintenance of their alarm and security systems. Security company owners need to know field service and installation teams are on time, at the right place, performing an efficient and quality of service.
- Pain areas for security companies include:
- Tracking guards on duty
- Checking if they are awake
- Tracking their routes throughout the day and night
- Fast response times
- Safety of employees
- Managing fuel costs
- Campus and Building Security
- Managing time theft